Privacy policy

1) Introduction and contact details of the controller

1.1 We are delighted that you are visiting our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data refers to all data that can be used to identify you personally.

1.2 The parties responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) are the Grundstücksgemeinschaften Schirdewan I - IV, Wichernstraße 10, 26954 Nordenham, Germany, tel.: 04402 - 9157101, email: info@wesertraeume.de, jointly. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called ‘server log files’). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the string ‘https://’ and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

Cloudflare

We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 (1) lit. f GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted when you close your browser (so-called ‘session cookies’), while others remain on your device for longer and enable page settings to be saved (so-called ‘persistent cookies’). In the latter case, you can find the storage period in the overview of your web browser's cookie settings.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contact

5.1 When you contact us (e.g. via the contact form or email), personal data will be processed solely for the purpose of processing and responding to your enquiry and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your enquiry in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.

5.2 Own live chat system

This website uses a live chat system to respond to live enquiries.

The processing of personal data transmitted via chat is carried out either in accordance with Art. 6(1)(b) GDPR, because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing effective support to visitors to our website.

Your data transmitted in this way will be deleted once the matter in question has been conclusively clarified, subject to any conflicting statutory retention periods.

In addition, for the purpose of creating pseudonymised usage profiles, further information may be collected and evaluated with the aid of cookies, which, however, does not serve to identify you personally and is not merged with other data sets. If this information is personal, it is processed in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.

The setting of cookies can be prevented by adjusting your browser settings accordingly. However, this may restrict the functionality of our website.

You may object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with future effect.

5.3 Own rating reminder

Exclusively on the basis of your express consent in accordance with Art. 6 (1) (a) GDPR, we use your email address to send you a one-time reminder to submit a review of your order. You can revoke your consent at any time by sending a message to the data controller.

5.4 WhatsApp-Business

You have the option of contacting us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We use the so-called ‘business version’ of WhatsApp for this purpose.

If you contact us via WhatsApp in connection with a specific transaction (e.g. an order you have placed), we will store and use the mobile phone number you use for WhatsApp and, if provided, your first and last name in accordance with Art. 6(1)(b) GDPR for the purpose of processing and responding to your enquiry. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific transaction.

Use our WhatsApp contact for general enquiries (e.g. about our range of services, availability or our website) and we will store and use the mobile phone number you use for WhatsApp and, if provided – your first and last name in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.

Your data will only ever be used to respond to your enquiry via WhatsApp. It will not be passed on to third parties.

Please note that WhatsApp Business will have access to the address book of the mobile device we use for this purpose and will automatically transfer telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact details of users who have also contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6 (1) (a) GDPR when they first used the app on their device by accepting the WhatsApp terms of use. The transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For information on the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights in this regard and settings options for protecting your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits its disclosure to third parties.

In the context of the above processing, data may be transferred to servers belonging to Meta Platforms Inc. in the USA.

For data transfers to the United States, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.

6) Data processing when opening a customer account

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required to open an account can be found in the input mask of the corresponding form on our website.

You can delete your customer account at any time by sending a message to the above address of the controller. After deleting your customer account, your data will be deleted, provided that all contracts concluded in this regard have been fully processed, there are no legal retention periods to the contrary, and we have no legitimate interest in continuing to store the data.

7) Use of customer data for direct marketing

7.1 Subscribe to our email newsletter

If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information required to send you the newsletter is your email address. Providing further data is voluntary and will be used to address you personally. We use the double opt-in procedure to send the newsletter, which ensures that you will only receive the newsletter once you have expressly confirmed your consent to receive it by clicking on a verification link sent to the email address you provided.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) (a) GDPR. We store your IP address as entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter will be used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time by clicking on the link provided in the newsletter or by sending a message to the person responsible mentioned above. Once you have unsubscribed, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

7.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email. In accordance with Section 7 (3) of the German Unfair Competition Act (UWG), we do not need to obtain your separate consent for this. Data processing in this respect is based solely on our legitimate interest in personalised direct advertising in accordance with Art. 6 (1) lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purposes at any time with future effect by notifying the controller named at the beginning. You will only incur transmission costs at the basic rates for this. Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.

8) Data processing for order fulfilment

8.1 Insofar as necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the contracted transport company and the contracted credit institution in accordance with Art. 6 para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact details you provided when placing your order (name, address, email address) to inform you personally about upcoming updates within the legally prescribed period via a suitable communication channel (e.g. by post or email) in accordance with our legal information obligations under Art. 6 (1) (c) GDPR. Your contact details will be used strictly for the purpose of communicating updates owed by us and will only be processed by us to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information.

8.2 Use of special service providers for order processing and fulfilment

- Smoobu

Our website uses plugins from Smoobu GmbH, Pappelallee 78/79, 10437 Berlin (‘Smoobu’). In addition to a graphical user interface for bookings and an occupancy calendar, the plugins provide functions for booking management. In particular, offers can be created automatically, bookings can be made and reconciled, and invoices can be generated. When you visit one of our pages equipped with a Smoobu plugin, a connection to Smoobu's servers is established and certain personal data is transferred to Smoobu. If the above-mentioned processing serves the purpose of making a booking, it is carried out on the basis of Art. 6 para. 1 lit. b GDPR and only to the extent necessary for the execution of the contract. In all other cases, the processing is carried out on the basis of our legitimate interest in an appealing and intuitive design of our online offering in accordance with Art. 6 (1) lit. f GDPR. Further information on data protection can be found in Smoobu's privacy policy at: https://www.smoobu.com/de/datenschutz/

- Odoo

We use the following provider for order processing: Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium

Name, address and, where applicable, other personal data will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR for the purpose of processing the online order. Your data will only be passed on if this is actually necessary for the processing of the order. The provider is also used for accounting purposes. The provider processes incoming and outgoing invoices and, if necessary, our company's bank transactions in order to automatically record invoices, match them to transactions and use them to prepare financial accounting in a semi-automated process.

If personal data is also processed in this context, the processing is carried out in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in the efficient organisation and documentation of our business processes.

8.3 Transfer of personal data to shipping service providers

- DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

We will pass on your email address and/or telephone number to the supplier in accordance with Art. 6 (1) (a) GDPR prior to delivery of the goods for the purpose of arranging a delivery date or notifying you of delivery, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR, we will only pass on the name of the recipient and the delivery address to the supplier. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the supplier in advance or to notify you of the delivery.

Consent may be revoked at any time with future effect by contacting the controller or provider specified above.

8.4 Use of payment service providers (payment services)

- Paypal

This website offers one or more online payment methods from the following provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method from the provider that requires advance payment, your payment details provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method that requires us to make an advance payment, you will also be asked to provide certain personal details (first name and surname, street, house number, postcode, town, date of birth, email address, telephone number, and, if applicable, details of an alternative payment method) during the ordering process.

In such cases, in order to protect our legitimate interest in determining your solvency, we will forward this data to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. The provider uses the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment history) to check whether the payment option you have selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (known as score values). Where score values are included in the credit report, they are based on a scientifically recognised mathematical-statistical method. Address data, among other things, is included in the calculation of the score values.

You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.

- Stripe

This website offers one or more online payment methods from the following provider: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

If you select a payment method from the provider that requires advance payment (such as credit card payment), your payment details provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

When selecting a payment method where the provider makes an advance payment (such as invoice or instalment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postcode, town, date of birth, email address, telephone number, and, if applicable, details of an alternative payment method) during the ordering process.

In order to protect our legitimate interest in determining the solvency of our customers, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. The provider uses the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment history) to check whether the payment option you have selected can be granted with regard to payment and/or default risks.

8.5 We reserve the right to pass on your data to the debt collection service provider EURONORD Inkasso GmbH & Co. KG, Lüner Weg 19, 21337 Lüneburg, Germany, if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider.

The transfer of your data serves the purpose of fulfilling the contract in accordance with Art. 6(1)(b) GDPR and safeguarding our legitimate interests, which prevail in the context of a balancing of interests, in the effective assertion or enforcement of our payment claims in accordance with Art. 6(1)(f) GDPR.

9) Page functionalities

9.1 Google Maps

This website uses an online map service provided by the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps to visually represent geographical information. Using this service, you can see our location and easily find your way here.

When you visit subpages that contain Google Maps, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there. This may also involve transmission to Google LLC servers in the USA. This occurs regardless of whether Google provides a user account that you are logged in to or whether a user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want this association with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interest in displaying personalised advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transfer of your data to Google in connection with the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus also the map display on this website cannot then be used.

Where legally required, we have obtained your consent in accordance with Art. 6(1)(a) GDPR for the processing of your data as described above. You may revoke your consent at any time with effect for the future. To exercise your right of revocation, please follow the procedure for lodging an objection described above.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

9.2 hCaptcha

On this website, we use the CAPTCHA service provided by the following provider: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA

The service checks whether an entry is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this information to the provider's server for evaluation.

The legal basis is our legitimate interest in determining individual responsibility on the Internet and preventing abuse and spam in accordance with Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with European data protection standards.

10) Tools and miscellaneous

- Cookie-Consent-Tool

This website uses a so-called ‘cookie consent tool’ to obtain effective user consent for cookies and cookie-based applications that require consent. The ‘cookie consent tool’ is displayed to users when they visit the website in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. When using the tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the box. This ensures that such cookies are only set on the user's respective end device if consent has been granted.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not processed in this process.

If, in individual cases, the purpose of storage, assigning or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.

A further legal basis for processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

Further information about the operator and the settings options for the cookie consent tool can be found directly in the corresponding user interface on our website.

11) Rights of the data subject

11.1 The applicable data protection law grants you the following rights as a data subject (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercising these rights:

Right to information pursuant to Art. 15 GDPR;
Right to rectification pursuant to Article 16 of the GDPR;
Right to erasure pursuant to Article 17 of the GDPR;
Right to restriction of processing pursuant to Article 18 of the GDPR;
Right to information pursuant to Article 19 of the GDPR;
Right to data portability pursuant to Article 20 of the GDPR;
Right to withdraw consent granted in accordance with Article 7(3) of the GDPR;
Right to lodge a complaint pursuant to Article 77 of the GDPR.

11.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA IN QUESTION. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

12) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and, where relevant, additionally by the respective statutory retention period (e.g. commercial and tax law retention periods).

When processing personal data on the basis of explicit consent in accordance with Art. 6(1)(a) GDPR, this data is stored until the data subject revokes their consent.

If there are statutory retention periods for data processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods provided that it is no longer required for the fulfilment or initiation of a contract and/or we no longer have a legitimate interest in its continued storage.

When processing personal data on the basis of Art. 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object under Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing on the basis of Article 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object under Article 21(2) GDPR.

Unless otherwise specified in the other information in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

As of: 13 December 2025

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